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[edit] Frequently Asked Questions / Troubleshooting
[edit] What is the default username and password for the administrator?
In the initial download, an administrator account already exists.
Username = admin
Password = 12qwaszx
Make sure you CHANGE the password as soon as possible.
[edit] When I click on an image there is no sound?
Here is a checklist to follow:
1. First check that the volume is at a reasonable level and not set to mute.
2. Make sure you aren't running any other programs that are using the sound system. (eg are you listening to music
or watching TV at the same time while trying to run HelpMeSpeak?)
3. Do you have the local webserver running on your PC? If you are running the online
demo you'll need to download some files first. Goto the Download software
page and make sure you have everything installed that you should.
4. Did you install the Speech software? If you are using Windows, go into Control Panel -
Speech and see if there is a Text-To-Speech option. Try to preview the voice.
5. Check if there is a speak.php file in your web server's root document directory http://localhost/speak.php
Fedora Linux
Check that sound works by using the "system-config-soundcard" command.
Also check that the sound device is writable by the user apache, this can be achieved by changing the
protection on the device to let every user have access with the following command:
chmod a+rw /dev/dsp
If the sound still does not work then a process has the sound device. The following command
will show which processes have the sound device:
lsof | grep dsp
Next kill off processes by using either the PID (Process ID) using the kill -9 command or by name
with the killall -9 command. For example if the artsd process has the device then enter:
killall -9 artsd
MS Windows
From within the Control Panel first check the settings in the "Sounds and Audio Devices" then
check the "Speech" system. Check that the "audio output device" has been selected correctly
within the "Text to Speech". Also check the Task Manager to see if any other processes
have control of the sound device.
